Led an instructional design project at CSL to create structured quick guides and manuals for HR onboarding, reducing repetitive training, preserving institutional knowledge, and improving role transitions within the team. The initiative optimized learning efficiency and ensured a more self-sufficient HR department.
When I was promoted from TA Coordinator to HR Generalist, I faced the challenge of training a new TA Coordinator to backfill my previous role. The traditional one-on-one training approach required repeated explanations and extensive supervision, which was not only time-consuming but also inefficient for long-term knowledge retention.
The project was designed to:
This initiative involved creating a comprehensive set of instructional materials and quick guides covering key TA Coordinator functions. The primary stakeholders included:
I developed a suite of training guides featuring detailed instructions, screenshots, and interactive tables of contents to simplify complex processes. Key components of the project included:
The instructional materials significantly improved the training process by:
Decrease in the average time required to onboard and train new TA Coordinators.
Reduction in onboarding-related errors due to clearer documentation.
"In all my years of work, regardless of the field or position, Tatiana is by far and away the best mentor and trainer I have ever had. Tatiana and I are both in the HR Department, and though she's not my direct manager, she has been responsible for training me in my current role as the newly hired TA Coordinator. Tatiana is an outstanding leader and manager, and is the most capable and well-prepared professional I have ever had the pleasure to work with.
She excels at giving the most detailed yet easy-to-understand notes, guidance, explanations, and breakdowns for various protocols, tasks, and practices. She has made the process of transitioning into a new company and a new role completely seamless, smooth, and stress-free. Tatiana is also the epitome of a team player, a trait that is crucial to departmental and organizational success.
She goes out of her way to offer assistance, be available for any questions, and to provide support even from just a human point of view. If you're ever looking for someone to lead, inspire, guide, and bring together a team of people, she is your girl. I am very fortunate to have her as my colleague and teammate. If you have any questions about my experience of working with Tatiana, please don't hesitate to reach out. She's a gem."
